Faq Smile Store

At Smile Store, we prioritise staying at the forefront of dental advancements. Our team regularly attends seminars, conferences, and workshops to ensure we are up-to-date with the latest procedures and dental technology. We believe in providing our patients with the most advanced and effective treatments.

We offer various types of anaesthesia to ensure our patients’ comfort during dental procedures. The type of anaesthesia depends on the complexity of the treatment and the patient’s needs. In general, you can expect to experience no pain during treatments.

Currently, we do not offer sedation however this is not needed, though we understand people may have had bad experiences with old-fashioned dentists not managing pain there is no pain in modern dentistry. If anxiety is an issue an oral sedative prescribed by your GP can manage this.

We understand that dental emergencies can happen at any time. That’s why we have a dedicated emergency line available for our patients outside of office hours that is only available immediately after your treatment. You can also ring us out of hours, leave a message and we’ll ring back if so needed. If you experience swelling moving downwards or bleeding that does not stop, report to an A&E

Maintaining a clean, comfortable, and well-organised dental clinic is of utmost importance to us. We adhere to strict hygiene and sterilisation protocols to ensure a safe environment for our patients. Our clinic is designed with your comfort in mind, creating a welcoming atmosphere where you can feel relaxed during your visit

At Smile Store, we believe in empowering our patients with knowledge. Our dentists take the time to explain treatment options and procedures in detail, ensuring that you fully understand the recommended course of action. We want you to make informed decisions about your oral health.We’ll always provide a written treatment plan that outlines your options in terms of treatments and prices and include informative brochures explaining treatments.

Preventive dentistry is at the core of our practice. We focus on educating our patients about maintaining good oral hygiene habits and preventing dental issues before they arise. Regular check-ups, cleanings, and patient education are key components of our preventive approach.

We understand that navigating insurance claims can be complex. Our knowledgeable team at Smile Store is here to assist you with handling your insurance claims and will fill out forms your insurers require. We work closely with insurance providers to ensure a smooth process and help maximise your benefits.

Smile Store is fully registered to handle PRSI and TAX claims for dental work. Our team will guide you through the process, ensuring that you receive the appropriate documentation to claim back your entitlements.

Smile Store can provide you with the Med 2 Form; will ensure it’s signed by your specialists and will fill in all dates, times and costs of your eligible treatments, itemising them for you.

You can claim back 20% tax relief on all non-routine dental treatments. You can claim for any treatment over the past 4 years. All eligible treatments are noted on our fees page, so a quick glance will tell you what you can claim for in your Med 2 Form.

We take pride in our high-quality care and the positive feedback we receive from our patients. Many of our satisfied patients have shared their experiences and testimonials, highlighting our expertise, professionalism, and compassionate approach to dental care. You can watch some of them here.

Smile Store is conveniently located at The Village Centre, Tramore Road Junction, Togher Road, Cork. We are easily accessible and have ample parking available for our patients. Click here to view on Google Maps.

We offer convenient free parking facilities right outside our clinic, ensuring that our patients have easy access when visiting us.

We understand that dental treatments can be a financial investment. That’s why we offer flexible payment plans to help make high-quality dental care more affordable and accessible. We offer a pay-as-you-go model and you can schedule your treatments to suit your budget.

If you are currently with another dentist but wish to change to Smile Store, we make the transition seamless for you.

If you are looking for specialist treatments or a dental hygienist while keeping your regular general dentist, you are also welcome, with or without a referral letter.

Simply contact our clinic, come in for an initial assessment, and start scheduling your appointments with us.

If you have recently moved to Cork and are looking for a new dentist, you’ve come to the right place. Smile Store welcomes new patients, and our experienced team is here to provide you with exceptional dental care. Contact our clinic to schedule an appointment and experience our high-quality services.

Very few general treatments are covered by the medical card including most of our specialist services. For example, we don’t offer silver fillings or regular dentures that are covered as these are no longer modern treatments and we offer much higher quality specialised solutions so we can’t accept medical cards.

One full 1 hour session and one 30 minute session is normally required per year, unless otherwise stated by the dentist/hygienist. New patients will always receive an initial 1 hour hygiene session.